Frequently Asked Questions (FAQs)

FoodStore2Go is a grocery delivery service in The Bahamas. We deliver groceries, beverages, snacks, household essentials, and vacation supplies directly to hotels, resorts, marinas, yachts, Airbnb properties, timeshares, and residences.

We deliver to:

• Hotels & Resorts
• Airbnb & Vacation Rentals
• Marinas & Yachts
• Timeshare Properties
• Residential Addresses

We deliver to all hotels, marinas, Airbnb, yacht & timeshare properties throughout The Bahamas.

The minimum order amount is $60.00 (excluding delivery and bag fees).

A standard delivery fee of $9.99 applies to each order.

Yes. A $2.00 bag fee is added to each order.

Yes. Many guests place their orders before traveling so groceries can be delivered shortly after they arrive.

Yes. We deliver to most major resorts and hotels throughout our service areas.

No. Our driver will contact you upon arrival. Guests typically meet the driver in the lobby, at the front desk, or at the designated delivery area.

Yes. You can select your preferred delivery date and available delivery window during checkout.

We recommend placing your order at least 24 hours in advance, especially during peak travel seasons.

While same-day delivery is not a standard service, we will do our best to accommodate same-day delivery requests whenever possible. Availability depends on product availability, delivery schedules, and the time the order is placed.

We may substitute the item with a similar product of equal or greater value. If no suitable substitute is available, a refund will be issued for the unavailable item.

Yes. Whenever possible, we will contact you before making substitutions.

We accept major credit and debit cards through our secure online checkout system.

Yes. All payments are processed through secure payment gateways using industry-standard encryption and security measures.

Please contact us as soon as possible. Changes can only be accommodated before your order has been processed.

Please report any missing, incorrect, or damaged items on the same day as delivery so we can investigate and resolve the issue promptly.

Our driver will attempt to contact you. If we cannot reach you, additional delivery charges may apply for redelivery.

Yes. We specialize in deliveries to yachts, charter vessels, and marinas throughout The Bahamas.

Yes, absolutely you can order alcohol.

Absolutely. We regularly fulfill large orders for villas, weddings, family reunions, corporate events, and group vacations.

Our customer service team is available to assist with product questions, delivery information, and order updates.

• Convenient online ordering
• Delivery to hotels, marinas, yachts, Airbnb & timeshares
• Secure online payment
• Reliable local service
• Perfect for vacationers, boaters, and residents
• Wide selection of groceries, beverages, and essentials

Simply visit www.foodstore2go.com, add products to your cart, select your delivery date, and complete checkout.

Visit our Contact Us page or use the phone number and email listed on our website.